Riffle is a business continuity platform built directly into Jira Service Management and Confluence. It replaces siloed continuity tools with an Atlassian-native environment where planning, prioritization, and incident activation all happen in the same place your teams already work.

A riffle is a natural feature in a river — a fast, shallow current where the flow speeds up and creates clarity. We chose the name because it represents what we’re building: a way to move continuity out of stagnant silos and into the natural flow of work.

Just like a riffle keeps water moving, Riffle keeps continuity plans alive, active, and ready — inside the tools your teams already use.

Most continuity tools live outside IT systems, which makes them hard to update and impossible to activate quickly. Riffle is different because it:

• Uses Value Stream & Asset-Based Planning to identify the workflows that truly matter

• Keeps plans alive in Confluence, where they stay collaborative, version-controlled, and visible

• Activates recovery directly from Jira Service Management, so IT and operations don’t have to switch systems

No. With Riffle, you don’t need an existing Atlassian footprint. That means even if you’ve never used Atlassian tools, you’ll be able to leverage their power through Riffle — with continuity workflows already built-in.

If your organization is already on Atlassian, Riffle plugs directly into your existing environment. You can leverage your current Jira Service Management and Confluence instances without disruption, while layering continuity and resilience features on top.

Confluence is Atlassian’s powerful collaboration and knowledge management tool. By storing continuity playbooks in Confluence, Riffle ensures your plans are:

• Living documents → version-controlled, searchable, and easy to update

• Collaborative → business and IT teams can co-author and review in real time

• Actionable → linked directly to Jira workflows and recovery tasks

This removes the problem of “shelfware plans” — your continuity documents live where your teams actually work.

Value Stream Mapping is a proven methodology for surfacing the critical workflows and assets that drive your business. Riffle uses a visual, drag-and-drop Value Stream Builder:

• Map out workflows step by step

• Drag assets (applications, vendors, facilities, equipment) into each stage

• Rank them by criticality and identify vulnerabilities or single points of failure

This makes prioritization executive-friendly and creates a clear picture of what to protect first.

Everyone!

But mostly:

• Business Continuity / Resilience Professionals → who want to move past outdated BIA templates & siloed planning

• IT & Operations Leaders → who need continuity embedded in the systems they already manage

• Executives → who need a business-led, clear filter for prioritizing resilience investments

Yes. Alongside the platform, Riffle Resilience Consulting helps organizations design and modernize continuity programs using industry-recognized frameworks and our approach using Value Stream Mapping. We run executive workshops, build continuity roadmaps, and help teams replace template-driven planning with workflow-driven resilience.

There are three ways to join the Founding Wave:

1. Book a Design Partner Session (in-person at DRJ or virtual)

2. Register for our October 1 Webinar with DRJ on Value Stream Mapping

3. Join the Early Access List for updates, demos, and pilot opportunities